Contact information

Thank you for visiting Pre-Bike. We're here to help with any questions regarding our products, orders, shipping, returns, or general inquiries.

Customer Support

Store Name: Pre-Bike

Website: Pre-bike.shop

Email: Support@Pre-bike.shop

Support Hours

Our customer support team is available:

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday – Sunday: Closed

We aim to respond to all inquiries within 24–48 business hours.

Order Support

If you are contacting us about an order, please include:

Your full name
Order number
Email address used for the purchase
A brief description of your inquiry

This helps us assist you as quickly as possible.

Returns & Refunds

For questions regarding returns, refunds, or exchanges, please contact us at:

Support@Pre-bike.shop

Please do not return any items without first contacting our support team for return instructions.

Business Information

Pre-Bike

Online Store Specializing in Quality Pre-Owned Bicycles

Ships Exclusively Within the United States

Free Shipping on All Orders

Get in Touch

We value our customers and are committed to providing excellent service. If you have any questions or need assistance, please don't hesitate to contact us.